Loyalty Scheme

How to earn points, track them and redeem them through the store

SEND US A MESSAGE

CONTACT INFORMATION

01934 712539
(9am – 5pm Monday to Friday)

Do you have questions? Send us an email and we’ll get in touch shortly.

INFORMATION

How do I earn points?

Each time you shop online with candles.co.uk, you can earn loyalty points which can be used to get money off future purchases.

For every £1 you spend online, you’ll earn 1 loyalty point.

Each loyalty point you earn is worth 1p in the store. So, once you have 100 points, you’ll have £1 that you can use towards the cost of your next order!

How do I know how many points I have?

You can track how many loyalty points you currently have by logging in to your account, and choosing the ‘Points’ option from the left-hand menu.

If you don’t have an account yet, you can set one up after making your first purchase. Your loyalty points from your first purchase will be stored in your account.

How do I redeem my points?

You will get the chance to redeem any loyalty points on your account against your order at the payment stage of the checkout.

You can save up as many of your points as you like, however you must have 150 points in your account before you can start spending them